Shipping and Returns
SHIPPING
(Currently orders are ONLY available for customers within the USA)
Processing time will take up to 1-3 before items are shipped out.
Shipping time takes up to 1-3 business days after products are prepared and mailed out. After confirmation will be sent when items has been shipped out.
Shipping cost is usually $3.99 or free for orders over $50.
RETURNS
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
PLEASE CHECK SIZE CHART FOR PROPER SIZING BEFORE ORDERING.
Refunds (if applicable) :
When return is received and inspected, we will send you a confirmation via email, to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Approval of refund:
Refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
When return is received and inspected, we will send you a confirmation via email, to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Approval of refund:
Refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is usually a certain amount of time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@infinityjewelrycollections.com.
If you haven’t received a refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is usually a certain amount of time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@infinityjewelrycollections.com.
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items are final sale and cannot be refunded.
Only regular priced items may be refunded, unfortunately sale items are final sale and cannot be refunded.
Exchanges (if applicable):
We only replace items if they arrived to you defective or damaged. If you need to exchange it for the same item, send us an email at info@infinityjewelrycollections.com.
We only replace items if they arrived to you defective or damaged. If you need to exchange it for the same item, send us an email at info@infinityjewelrycollections.com.